Privacy Policy
We take your privacy very seriously
Effective Date: Jun 6, 2017
AXESDN Technology Co., Ltd. (“AXESDN Technology” or “We”) values its
customers and respects your privacy. This Privacy Policy discloses AXESDN
Technology’ information gathering and dissemination practices for the information
collected through our call centers and websites operated by or on behalf of AXESDN
Technology, including without limitation, the website located at www.axesdn.com
(such website shall hereinafter be referred to as this “Site”).
We encourage you to read this Privacy Policy before using this Site. Our privacy
commitment extends to AXESDN Technology and all our brands (which include, but
are not limited to, AXESDN Technology, AXESDN, The AXESDN Technology, and
ASN).
What are AXESDN Technology’ practices regarding the collection and use of
information?
Processed under the lawful basis of Consent:
If you have given consent to receive marketing communications from us, we will
collect information concerning your marketing preferences and send you
communications based on those preferences.
Personal Identifiable Information:
a. We may collect personally identifiable information from you in the following
categories when you provide it to us when you request for whitepapers, case
studies or quotes, create an account, place an order, enter a promotion, sign-up for
a newsletter, participate in a survey, contact customer service or otherwise interact
with us. We also maintain a record of the purchases you make with us.
1) Contact information
Name, billing address, shipping address, email address, phone number.
2) Financial Information
Credit card number and expiration date.
3) Demographic Information
Gender, date of birth, geographic location.
4) Technical Information
IP Address, browser type, OS type.
We may also collect information about individuals through lists purchased from
marketing and sales intelligence organizations.
b. We may use your personally identifiable information in the following ways:
1) To communicate with you and to send your information by email, postal mail,
telephone, or other means about our products, services, promotions and the
like.
2) To administer and fulfill information requests and our promotions and offers,
and, if you order products or services, to process and fulfill your order and to
send you emails to confirm your order status and shipment.
3) To help us learn more about your preferences.
4) To help us address problems with and improve our site design, products and
services.
5) To enhance your experience with AXESDN Technology.
6) To analyze trends and statistics.
7) To protect the security or integrity of our system and business.
8) To contact you if necessary.
Cookies: This Site may use “cookies” for some of the site functions, which are
small data files that are stored on your computer when you visit a website.
Cookies enable you to use or shop on this Site and may be used in a variety of
ways to enhance or personalize your online experience. For example, we may use
cookies to enable you to use certain features of this Site, store your preferences,
recognize you when you return to this Site, track your orders, and monitor and
maintain information about your use of this Site. Cookies also may be used to
collect transaction information needed by promotions conducted on this Site.
Cookies do not cause damage to your computer system or files, and only the
website that transferred a cookie to you can read, modify or delete such cookie.
You can set your browser not to accept cookies or to notify you when you are sent
a cookie, giving you the opportunity to decide whether to accept it.
Other Information: As you interact with us, certain information may be collected
passively, such as your Internet protocol address, typology, browser type,
operating system to help us personalize your experience on our service. An
“Internet protocol address” or “IP Address” is a number that is automatically
assigned to your computer when you use the Internet. We do not download
software or store any information without your permission.
What are AXESDN Technology’ practices regarding sharing and disclosure of
Personally Identifiable Information?
We may share the personally identifiable information that you provide us with our
subsidiaries and affiliates (the “Affiliated Entities”) and third parties as follows (per
the terms of the below section entitled “How do I opt-out of AXESDN Technology’
practice of sharing information with Affiliated Entities and Promotional Partners?”,
you may opt-out of having AXESDN Technology share your personally identifiable
information with Affiliated Entities and such third parties):
Affiliated Entities: We may share your personally identifiable information with
Affiliated Entities for the uses set forth above in Section “Personally Identifiable
Information”
Promotional Partners: AXESDN Technology may share your personally
identifiable information with selected third parties (“Promotional Partners”) so
that they can send you promotional materials about goods and services (including
special offers and promotions) offered by them. AXESDN Technology also may
provide your personally identifiable information to Promotional Partners when we
team up with them to offer or provide products, services or other promotions.
When selecting Promotional Partners, AXESDN Technology tries to select only
reputable companies that offer high quality products and services. When you
respond to any offers of, purchase the products or services from or participate in
any other promotion sponsored by any Promotional Partner, any information that
you provide to such Promotional Partner will be subject to such Promotional
Partner’s privacy practices.
Service Providers: We may share your information with our service providers who
manage our customer information and perform services on our behalf, such as
analyzing certain personal and non-personal information to allow us to better
provide products and services to you, sending communications, conducting
surveys, etc. We do not authorize any of these service providers to make any other
use or disclosure of your information.
Other Disclosures: Personally identifiable information of any individual user also
may be shared with other companies outside AXESDN Technology: (a) as
permitted by law; (b) in the event of a transfer of ownership or assets of AXESDN
Technology; (c) in the event of a bankruptcy of AXESDN Technology; (d) where
we determine that disclosure of specific information is necessary to comply with
the request of a law enforcement or regulatory agency or other legal process; or
(e) to protect the interests or safety of AXESDN Technology or other visitors to
this Site.
Ad Networks
Our third-party ad networks use technology that allows advertisements and links to
appear on other sites in your browser. In some cases, they automatically receive your
IP address when this occurs. Other technologies (such as cookies, JavaScript, or Web
Beacons) may also be used by the third-party ad networks to measure the
effectiveness of their advertisements and/or to personalize the advertising content that
you see. If you wish to disable cookies, you may do so through your individual
browser options. More detailed information about cookie management with specific
web browsers can be found at the browsers’ respective websites.
Online Advertising We Use
AXESDN Technology also uses 3rd party vendor re-marketing tracking cookies,
including the Google AdWords tracking cookie. This means we will continue to show
ads to you across the internet. As always, we respect your privacy and are not
collecting any identifiable information through the use of Google’s or any other 3rd
party remarketing system. This allows us to make special offers and continue to
market our services to those who have shown interest in our service.
Opt-Out
You may opt out of Google’s use of cookies by visiting Google’s Ad Settings. Also,
you can opt out of other third-party vendor’s use of cookies by visiting the Network
Advertising Initiative opt-out page.
How do I stop receiving email from AXESDN Technology?
If you prefer not to receive promotional emails, such as information about new
products, special offers and sales events, from one or more of the AXESDN
Technology brands, you can send us an email to support@axesdn.com. Please be
sure to include your full name and the email address you used when you registered
with or made a purchase from the AXESDN Technology brand. It may take up to
10 working days to process your email request.
Please note that when you make an online purchase from us, we will continue to
confirm your order status and shipment by email. We may also need to contact
you via telephone, email or postal mail with questions or information regarding
your order.
How do I stop receiving catalogs?
If you no longer wish to receive catalogs or other postal mail or wish to alert us to
duplicate mailings, please contact customer service by sending us an email to
support@axesdn.com. Please provide your exact name and postal address so that your
request can be effectively processed. It may take up to 90 days in order for your
information to be removed from our list.
How do I opt-out of AXESDN Technology’ practice of sharing information with
Promotional Partners?
If you no longer want AXESDN Technology to share your personally identifiable
information with Promotional Partners, you may opt-out of such sharing by contacting
customer service as described below in the section entitled, “How do I contact you?”
It may take up to 30 days in order for your information to be removed from our list.
Does AXESDN Technology combine information from different sources?
We may combine the personally identifiable information that we collect from you
with other information about you that we collect or receive from other sources. This
information may be used to improve our service, to personalize your user experience,
to tailor our communications with you, to determine the effectiveness of our
advertising, and for other internal business purposes.
How do I know my personally identifiable information is secure?
We have in place certain physical, electronic, contractual, and managerial
safeguards to protect the security and privacy of your personally identifiable
information. No company can fully eliminate security risks connected to handling
information on the Internet. You should know that unauthorized persons might
attempt to intercept your network communications. We encourage you to exercise
caution in accessing Wi-Fi hotspots and other communications networks.
When you enter your personally identifiable information on our websites, we use
Secure Sockets Layer (SSL) technology to protect your information as it is
transmitted to us. To make sure you are accessing our secure server before you
submit personally identifiable financial information, look at your browser’s
security level indicator to the left of the address bar. If you see a solid key or a
closed lock (depending upon your browser), then SSL is active. To double-check
for security, look at the URL or Location line of your browser. If you have
accessed a secure server, the first characters of the address in that line should
change from “http” to “https.”
We undertake efforts to ensure the security of the website that collects PII by
performing periodic vulnerability assessments as well as maintaining processes
and procedures for incident management and business continuity. In the event of a
security incident resulting in a breach of personally identifiable information, we
will make all efforts to investigate and resolve the incident and notify affected
individuals in accordance with the data breach notification regulation.
What about links to other websites?
For your convenience and information, this Site may contain links to other websites,
which may have privacy policies that differ from our own. We are not responsible for
the content or practices of any linked website. Please be aware that the terms of our
Privacy Policy do not apply to these outside websites – we recommend that you
review the privacy policy of any website that you access.
What law governs this Privacy Policy?
This Site is controlled and operated by AXESDN Technology from the China PRC.
and is not intended to subject AXESDN Technology or any Affiliated Entity to the
laws or jurisdiction of any state, country or territory other than that of the China PRC.
AXESDN Technology does not represent or warrant that this Site, or any part thereof,
is appropriate or available for use in any particular jurisdiction. Those who choose to
access this Site do so on their own initiative and at their own risk, and are responsible
for complying with all local laws, rules and regulations. We may limit this Site’s
availability, in whole or in part, to any person, geographic area or jurisdiction we
choose, at any time and in our sole discretion. This Site and Privacy Policy are
governed by the laws of the China PRC. without regard to its choice of law or
conflicts of law provisions.
How will I know if you update this Privacy Policy?
We review the Privacy Policy on an annual basis and may amend this Privacy Policy
at any time. Any such amendments to this Privacy Policy will be effective upon our
posting of the revised Privacy Policy on this Site. If you have opted to receive
communications from us, we will also send you a link to the updated Privacy Policy
through email.
How Does AXESDN Technology Secure Personal Information About Me?
We have implemented organizational, technical, and administrative measures to
protect Personal Information within our organization, including security controls to
prevent unauthorized access to our systems. While we take reasonable steps to secure
your Personal Information from loss, misuse, interference and unauthorized access,
modification and disclosure, you should be aware no security procedures or protocols
are ever guaranteed to be 100 percent secure from intrusion or hacking, and there is
therefore always some risk assumed by sharing Personal Information online. If you
have reason to believe that your interaction with us is no longer secure (for example,
if you feel that the security of your account has been compromised), please
immediately notify us in accordance with the “Questions, Concerns and Complaints”
section below.
How Can I Access, Correct, Amend or Remove Information About Me?
If you would like to access, correct, amend, remove or limit the use or disclosure
of any Personal Information about you that has been collected and stored by
AXESDN Technology, please notify us at support@axesdn.com so that we may
consider and respond to your request in accordance with applicable law.
For your protection, we may only implement requests with respect to the Personal
Information associated with the email address that you use to send us your
request, and we may need to verify your identity before implementing your
request. We will respond to your request within 30 days.
Please note that we may need to retain certain information for recordkeeping
purposes and/or to complete any transactions that you began prior to requesting
such access, change or deletion.
For How Long Will AXESDN Technology Retain My Personal Information?
We will retain your Personal Information for the period necessary to fulfill the
purposes outlined in this Privacy Policy unless a longer retention period is required or
permitted by law.
What Choices Do I Have?
You can always opt not to disclose information. However, if you elect to do so,
we may be limited in responding to your inquiry or providing services to you.
You may opt-out of receiving marketing messages from our sales or Affiliates by
sending an email to support@axesdn.com, by unsubscribing through the
unsubscribe or optout link in an email. We will try to comply with your request(s)
as soon as reasonably practicable. Please note that if you opt-out of receiving
marketing-related emails from us, we may still send you important administrative
messages.
Questions, Concerns or Complaints
Your privacy is important to us. If you have any questions, concerns, or
complaints regarding the way we collect and handle your information, please
contact us by email at support@axesdn.com. Because email communications are
not always secure, please do not include credit card information or other sensitive
information in your emails to us.
AXESDN Technology will take any privacy complaint seriously and any
complaint will be assessed by an appropriate person with the aim of resolving any
issue in a timely and efficient manner. We request that you cooperate with us
during this process and provide us with any relevant information that we may
need.